What if my kit is missing key items or they are damaged?
The packing of the kits is done by our generous volunteers. Sometimes counts can be slightly off due to human error. We ask that you work with what you might have available to substitute in a pinch, like an extra Ziploc bag for your snack pack or a Post It for the YOU MATTER note. However, if you are missing large quantities of specific items, please reach out to firstname.lastname@example.org and she will get you the items you need.
Where do I donate the finished snack packs?
If you are local to the Twin Cities, we recommend you bring your box of completed snack packs to MATTER and we will deliver them to our community partners when they are ready and able to receive the food.
Drop off at MATTER is easy and contact-free. Our vestibule door is open 24 hours with a cart to place your box on. Our address is:
7005 Oxford St.
St. Louis Park, MN 55426
If you are outside of the Twin Cities area, we recommend reaching out to one of the following organizations. Please call ahead to ensure they’re receiving food before dropping off your box.
• Local Missions or Food Shelves
• Local branches of Boys and Girls Clubs
• Local branches of YMCA’s Kid Zones
• Hospitals, Fire Stations and First Responders’ Networks
• Local schools, Primarily K-5 and Middle Schools
Last, we also encourage you to keep some snack packs in your car or home to give to whoever you deem in need.
My employer purchased the box on my behalf. I would love to get another one or share with my friends so they can get their own. How can I do that?
You can go to our website page – MATTERbox Volunteer Kit – to order the Volunteer Kit.
I really enjoyed this experience. How can I stay involved with MATTER?